Accessibility has been considered throughout the design and development of this website. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. This includes clear content and navigation, readable text, strong colour contrast, keyboard-friendly navigation, meaningful links and accessible forms.

We know that accessibility is an ongoing process, particularly as content and technology change. We will continue to review and improve the website over time.

Third-party content

Some parts of our website may use forms, tools or content provided by third-party services. While we consider accessibility when selecting and configuring these services, we may not have full control over their accessibility.

Feedback and assistance

If you experience difficulty using this website, need information in another format or notice something that could be improved, please contact Lou’s Place.

We welcome your feedback and will do our best to provide the information or service in another accessible way and address the issue where possible.

02 9358 4553

If you are in immediate danger call 000

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