The Drop-In Case Work Programme

Hannah Kelly

The Drop-In Case Work Programme is designed to provide one-off or short-term case management support to women coming to Lou’s Place. Unlike traditional support models, there is no restriction on how many times a woman can seek assistance. 

 Key focuses of the programme include: 

• crisis stabilisation

• addressing immediate needs

• homelessness support

• reducing systemic barriers.

There has been a significant increase in demand for urgent assistance over the past year. This reflects the broader socio-economic challenges faced by women: homelessness, domestic and family violence, financial distress, and health-related crises. 

Many women who come to Lou’s Place face complex, intersecting challenges* that require a flexible and responsive service model. Our team works to ensure that every woman receives the support she needs to stabilise her situation and move toward a more secure future.

*Intersectionality: refers to how different social categories—such as race, gender, class, sexual orientation, and ability—sometimes interact and create obstacles that are often not understood within conventional ways of thinking. (Kimberlé Williams Crenshaw, 1989)