The Drop-In Centre
The drop-in centre has been notably busier in recent months. Breakfast numbers are consistently higher, and the morning demand now flows through the day, with the centre averaging around 50 women per day. Around 15 women a day use our laundry services.
Throughout June and July, we recorded 2,143 visits from 518 individual women. This included 52 new clients. We’ve implemented a client suggested ticketing system for our lunch service. This has eliminated long queues while allowing women to rest or continue with other tasks. Feedback from both clients and volunteers has been extremely positive.
The client services team do far more than managing the laundry and facilitating the shower service. While they don’t provide case management in a formal sense, they regularly support women in crisis: triaging needs and offering practical support.